Deskripsi Pekerjaan
Bergabunglah dengan tim kami yang inovatif sebagai Business Process Analyst. Kami mencari talenta yang memiliki ketajaman analitis untuk membantu kita mengoptimalkan operasional bisnis dan menciptakan efisiensi yang berdampak nyata.
Di posisi ini, Anda akan berperan sebagai katalis perubahan. Tugas utama Anda meliputi menganalisis alur kerja yang ada, mengidentifikasi titik kesulitan, dan merancang solusi proses yang lebih efisien dan berorientasi pada hasil.
Tanggung Jawab
- Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Design and implement new Standard Operating Procedures (SOPs) to enhance operational efficiency.
- Collaborate with cross-functional stakeholders to gather requirements and ensure alignment with business goals.
- Utilize BPMN and flowcharting tools to document and visualize complex processes.
- Monitor KPIs and performance metrics to evaluate the success of process improvements.
- Conduct root cause analysis to resolve recurring operational issues.
- Train staff on new processes and provide continuous support for process optimization.
Kualifikasi
- Bachelor’s degree in Business Administration, Industrial Engineering, Information Systems, or a related field.
- Minimum of 2-4 years of experience in Business Analysis or Process Management roles.
- Strong proficiency in process mapping tools (Visio, Lucidchart, etc.) and ERP systems.
- Excellent analytical skills with the ability to interpret data and translate it into actionable insights.
- Strong verbal and written communication skills in Indonesian and English.
- Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
- Knowledge of Lean, Six Sigma, or Agile methodologies is a plus.